Cookie Policy

1. What Are Cookies

Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work efficiently and to provide information to the website owner.

This policy explains which cookies are used on wecommerce.net.za, what they do, and how you can control them.

2. Cookie Consent

When you visit this website for the first time, a cookie notice banner is displayed at the bottom of the page. You can choose to Accept analytics or Decline.

• Accept analytics: Google Analytics cookies are set and usage data is collected.
• Decline: No analytics cookies are set. Google Analytics does not load.

Your preference is stored in your browser's local storage under the key cookie_consent. No cookie is used to remember this preference — it is stored locally on your device only.

You can change your preference at any time using the Cookie Settings link in the footer of every page.

3. Cookies We Use

3.1 Analytics cookies — Google Analytics (only with consent)

Google Analytics is loaded only after you accept analytics cookies. It sets the following cookies:

Google Analytics data is sent to Google LLC (United States). See section 7.2 of our Privacy Policy for more detail on how Google Analytics is used.

3.2 Live chat cookies — Tawk.to (always active)

This website uses Tawk.to, a live chat service operated by Tawk.to Inc. The Tawk.to widget loads on all pages to allow visitors to contact us via instant chat. Tawk.to sets functional cookies and local storage entries to manage your chat session, including:

• identifying your browser so that chat history is preserved across page loads;
• managing the chat connection state.

Tawk.to may process your IP address and browser information. If you start a chat, any name, email or message you provide is stored by Tawk.to and forwarded to us. Tawk.to is based in the United States.

The Tawk.to widget is loaded for all visitors because it provides a functional support channel. If you prefer not to interact with it, you can minimise or close the chat widget. You can review Tawk.to's privacy policy at tawk.to/privacy-policy.

4. Cookies We Do Not Use

This website does not use:

• advertising or targeting cookies;
• social media tracking cookies;
• personalisation or profiling cookies.

5. Managing and Withdrawing Consent

5.1 Cookie Settings link

You can review and change your analytics cookie preference at any time by clicking Cookie Settings in the footer of any page. This re-opens the consent banner and clears your previous choice.

5.2 Browser settings

Most browsers allow you to block or delete cookies through their settings. Note that blocking all cookies may affect the functionality of this and other websites. Common browser cookie settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

5.3 Google Analytics opt-out

You can permanently opt out of Google Analytics across all websites by installing the Google Analytics opt-out browser add-on.

6. Changes to This Cookie Policy

We may update this Cookie Policy when we add or remove third-party services. The updated policy will be published at this URL with a revised effective date. We recommend reviewing this page periodically.